Bring the Service Revolution to Your Stage

If you're planning an event and want someone who can cut through the noise and speak to what really drives business growth — I’d love to be part of it.

Over the last 35+ years, I’ve worked with organisations across the UK and Ireland to help them move from operational chaos to service-led momentum. I don’t just talk about transformation — I help leaders fix what’s not working, simplify what’s over-complicated, and build service systems that actually deliver.

Whether you're hosting a leadership summit, an offsite, or an industry conference, I’ll bring a message that lands. One that gets your audience thinking differently about service, technology, people — and how to lead through all of it.